Privacy Policy

Information We Collect

At hydranovelsiq, we collect information that helps us provide better financial education and investment confidence services. This includes personal details you provide when creating an account, such as your name, email address, and contact information.

• Contact details including name, email, phone number, and postal address
• Account credentials and authentication information
• Financial education preferences and learning progress
• Communication preferences and subscription settings

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. This helps us understand user behavior and improve our services.

How We Use Your Information

Your information helps us deliver personalized financial education content and maintain the quality of our investment confidence programs. We use this data to customize your learning experience and provide relevant educational materials.

• Providing access to educational resources and learning materials
• Sending course updates and educational newsletter content
• Analyzing user engagement to improve our educational offerings
• Responding to customer inquiries and providing support
• Complying with Australian financial education regulations

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our platform and deliver educational content to you.

In some circumstances, we may be required to disclose information to comply with legal obligations, protect our rights, or respond to lawful requests from Australian authorities.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles (APPs), you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to control your data.

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll respond to these requests within 30 days and provide information in an accessible format.

You can request a copy of your data in a structured, commonly used format. This includes your learning progress, preferences, and account information.

You may request deletion of your personal information, though we may need to retain certain records for legal compliance or legitimate business purposes.

Data Security and Storage

We take data security seriously and implement multiple layers of protection to safeguard your information. Our systems use industry-standard encryption and security protocols.

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Restricted access controls and employee training
• Secure data centers with physical security measures
• Regular backups with encrypted storage

We store your data on servers located in Australia and ensure all processing complies with Australian privacy standards. Data retention periods vary based on the type of information and legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These help us remember your preferences, analyze site usage, and provide personalized content recommendations.

These are necessary for basic website functionality, including maintaining your login session and security features. You cannot opt out of essential cookies while using our services.

We use analytics cookies to understand how users interact with our educational content and identify areas for improvement. This data is aggregated and doesn't identify individual users.

International Data Transfers

While we primarily store and process data within Australia, some of our service providers may be located overseas. When this occurs, we ensure appropriate safeguards are in place to protect your information.

Any international transfers comply with Australian privacy law requirements, including ensuring adequate protection levels in destination countries or implementing additional contractual protections.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this page indicates when the policy was last updated.